Field Service App

Our Field Service app – smart technology for information on the move

Our Field Service app ensures your engineers on the road have a constant link to base, providing them with updates throughout the day. Our app is designed and tailored to suit your individual needs and processes.

Information can be accessed in real-time ensuring that engineers have all required customer information and all service parts information. Engineers can quickly and easily collect signatures, complete forms and add attachments such as photos or documents. With our Field Service app there is no need to wait until engineers return to the office to complete a job, engineers can update inventories and close the invoice cycle in real-time, whilst still on site. This translates into quicker invoicing cycles and faster problem resolution.

Field Service app – benefits at a glance:

  • Engineers will have access to office-based computer applications, increasing productivity opportunities

  • Critical information will be immediately available to engineers on the road; giving them a constant link to base

  • Engineers will be provided with the customer, part and contract information needed to deliver a superior end-to-end service

  • Quicker invoicing cycles and faster problem resolution

Read our blog post: Field service software: five ‘quick wins’ in service engineer productivity.

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Datawright wins Software Innovation Solution of the Year Award

European IT & Software Excellence Awards

Datawright wins Software Innovation Solution of the Year Award

Datawright has won the 2017 Software Innovation Solution of the Year Award for an ‘Internet of Things’ (IoT) project delivered to long-term customer, Arlington Automotive (NE). The award forms part of the European IT & Software Excellence Awards, now in their 9th year and established to recognise best practice in customer solutions and service excellence.

IT Europa 2017 Winner. ISO 14001 registered. ISO 9001 registered. Investors in people.