Field Service App

Our Field Service app – smart technology for information on the move

Our Field Service app ensures your engineers on the road have a constant link to base, providing them with updates throughout the day. Our app is designed and tailored to suit your individual needs and processes.

Information can be accessed in real-time ensuring that engineers have all required customer information and all service parts information. Engineers can quickly and easily collect signatures, complete forms and add attachments such as photos or documents. With our Field Service app there is no need to wait until engineers return to the office to complete a job, engineers can update inventories and close the invoice cycle in real-time, whilst still on site. This translates into quicker invoicing cycles and faster problem resolution.

Field Service app – benefits at a glance:

  • Engineers will have access to office-based computer applications, increasing productivity opportunities

  • Critical information will be immediately available to engineers on the road; giving them a constant link to base

  • Engineers will be provided with the customer, part and contract information needed to deliver a superior end-to-end service

  • Quicker invoicing cycles and faster problem resolution

Read our blog post: Field service software: five ‘quick wins’ in service engineer productivity.

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Latest News

Wm Coulthard selects Datawright to support their manufacturing business

Wm Coulthard chooses Datawright

One of the North East’s longest-established firms has invested in K8 Manufacturing ERP software from Datawright.

Datawright are pleased to announce that Wm Coulthard & Co have decided to partner with them to rollout K8 Manufacturing throughout their business.

IT Europa 2017 Winner. ISO 14001 registered. ISO 9001 registered. Investors in people.