CRM – Understand your customers, maximise every contact opportunity

The CRM software for our manufacturing and field service solution has all the functionality you need to manage your customers. Recording every piece of information, from contact details to order history, quotations to sales calls and complaint handling, this comprehensive CRM suite is designed for the manufacturing and field service markets.

Equally capable for your customer and prospect communications, the CRM opens up opportunities to review and improve service, deliver customised campaigns, offers and incentives, or simply to keep in touch. Across your entire business operation, knowledge can be analysed, shared and used to understand your customers. Because everything is captured and updated centrally, every user, in every location, has access to the latest information, when and where they need it.

Manufacturing and Field Service CRM Software: benefits at a glance

  • Improve customer service - instant access to data

  • Create targeted sales and marketing campaign opportunities

  • Grow understanding of decision makers and influencers

  • Manage incomplete or duplicate records and communications

  • Enhances sales by getting closer to customers and prospects

  • Integration with our Field Service app

Read our blog post: CRM software - Unlocking your hidden sales team.

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Latest News

Wm Coulthard selects Datawright to support their manufacturing business

Wm Coulthard chooses Datawright

One of the North East’s longest-established firms has invested in K8 Manufacturing ERP software from Datawright.

Datawright are pleased to announce that Wm Coulthard & Co have decided to partner with them to rollout K8 Manufacturing throughout their business.

IT Europa 2017 Winner. ISO 14001 registered. ISO 9001 registered. Investors in people.