A Day in the Life - Jim

Finance Application Support Consultant (Hungerford, UK)

How long have you worked for Kerridge Commercial Systems (KCS)?

About a year now (11 months and 22 days).

Describe a typical day

There is a pool with our Live Customer issues (calls). The typical day begins with picking a call, analysing the issue and working towards a solution. Sometimes you may resolve nine issues in a day, others you may be working on one issue for nine days. This would constitute 80% of our time. The remaining 20% would be liaising with our customers, team meetings and foosball.

What do you like best about KCS?

That would definitely be the people. I quite enjoy that I get to have informal conversations with my colleagues, managers or Director, and have a good laugh. That makes the day much more pleasant, especially when you work in a fast paced environment.

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Datawright wins Software Innovation Solution of the Year Award

European IT & Software Excellence Awards

Datawright wins Software Innovation Solution of the Year Award

Datawright has won the 2017 Software Innovation Solution of the Year Award for an ‘Internet of Things’ (IoT) project delivered to long-term customer, Arlington Automotive (NE). The award forms part of the European IT & Software Excellence Awards, now in their 9th year and established to recognise best practice in customer solutions and service excellence.

IT Europa 2017 Winner. ISO 14001 registered. ISO 9001 registered. Investors in people.