NanoDiamond Products (diamond product specialist) grows with K8 Manufacturing

Process Manufacturing

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NanoDiamond Products

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Customer: NanoDiamond Products

Site link: ndp.diamonds

Challenge

NanoDiamond Products (NDP), established in 2009, is a thriving and successful manufacturer of industrial diamond products.

The Irish company, based in Shannon, sells mostly to distributors in Europe, North America, India and the Far East, in addition to a small, direct customer base. Such is the nature of its products, quality has to be a given customer expectation; service levels and rapid shipment distinguish NDP and drive its competitive edge.

Prior to implementing K8 Manufacturing, NDP mostly relied on manual systems, but had reached the point where paper-driven processes were becoming too onerous given increased business volumes.

The decision was made that an integrated ERP system was required to take the business forward. Alex Engles, Process and Development Director said: “We chose K8 Manufacturing for its best fit to our requirements; a primary consideration was for a system that we didn’t have to customise to manage the specialties of our business. Going from mostly manual systems meant that we didn’t have much data to convert – it was principally a clean sheet situation for our company in terms of creating data records. What was important; at the time we employed just seven staff, was to go live without stopping the business. Many of our customers work with us on a just-in-time basis; hence uninterrupted service was paramount. Working closely with the Datawright team, which had acquired a solid understanding of our business, the implementation went well and the immediate post go-live period was well-managed.”

Gains and benefits

  • Supports specialist ‘BOM’ needs
  • Manages carat stocking/jar unit profile
  • Fully functional picking and packing app
  • Robust product/material tracking
  • Quality certification export facility
  • Supports business development needs
  • K8 was the best-fit choice
  • Successful transition from manual systems
  • Integrated and controlled business processes
  • Considerable manual effort reduction
  • No major customisation requirements

NanoDiamond Products Case Study

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Since implementing K8 Manufacturing, we have doubled our staffing and have a much more stable business to develop.

- Alex Engles, Process and Development Director, NanoDiamond Products

 

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