Business management software for field service companies
Today’s field service companies can achieve ‘best-in-class’ status by automating and streamlining their business processes effectively. Within your field service business, numerous components and processes need to be managed accurately in order to ensure maximum performance. K8 Field Service has been specifically developed to help you to coordinate all of your business processes, enabling you to allocate your resources and materials, at the right time, for the lowest possible cost.
Within the field service industry, as far as your customers are concerned, the first-time fix rate is arguably one of a small handful of metrics on which they judge your field service business. With K8 Field Service, engineers are quickly dispatched based on the required skills and location to ensure response time commitments are met. In addition, van stocks are managed and updated automatically, ensuring your engineers always have the parts required to complete the job. With our K8 Field Service app, engineers are armed with the real-time information they need to complete the job, the first time. K8 Field Service helps you to provide the highest quality customer service and improve your first-time fix rate.
At Datawright, field service software is something that we are passionate about because we have seen first hand—many times—the difference that it can make to our customers’ businesses.